Charities

Challenges

  • Providing remote workers with reliable access to essential data and applications
     

  • Need to release capital expenditure for primary business functions, rather than IT support, and move to a predictable, operational cost model
     

  • Integration of social and digital media to facilitate engagement with a wider audience
     

  • A lack of technical expertise becomes a challenge when supporting legacy equipment or when looking to transition to new solutions
     

  • Outdated systems that lack integration, leading to admin-intensive processes and a lack of management information to support decision making
     

  • Data protection, security and PCI compliance obligations for processing donations

Integy Approach:

Charities

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  • Introduction of scalable, omni-channel Contact Centres to improve the efficiency of communication and fundraising activities
     

  • Transition to Cloud-based services to improve reliability, availability and security whilst reducing capital investment in hardware and software
     

  • Managed service options to outsource the day-to-day tasks associated with your IT infrastructure, freeing personnel to focus on strategic business activity
     

  • Reliable network infrastructure and connectivity, improving overall business productivity and providing instant access to data and applications on any device, anywhere