As a leading provider of innovative IT solutions, we recently collaborated with a prominent public sector organisation to streamline their approach to third-party application packaging. With a focus on aligning with NCSC (National Cyber Security Centre) guidance and ensuring timely application patches, Integy successfully implemented a comprehensive solution.

This case study provides an overview of the approach taken from High Level Design (HLD) creation to successful implementation, resulting in successful outcome for the client.

The public sector organisation, already having selected their preferred product through a meticulous down-selection process, engaged Integy to optimise their application packaging strategy. The primary goals were to adhere to NCSC guidance, enhance security measures, and establish an efficient process for deploying timely application updates.

Key Phases

High-Level Design (HLD)

Collaborating closely with the client, Integy crafted a High-Level Design that outlined the strategic alignment with NCSC guidance and detailed the methodology for ensuring timely application patches. The HLD received client approval, laying the foundation for the subsequent phases.

Low-Level & Configuration Documents

Building upon the approved HLD, Integy developed detailed Low-Level and Configuration documents. These documents served as a roadmap for the implementation phase, ensuring a smooth transition and effective execution of the proposed changes.

Implementation

With a solid plan in place, Integy executed the implementation, seamlessly deploying updates across the client's estate. The successful first update provided a remarkable improvement, with numerous applications, including R for Windows, TeamViewer, Google Chrome, Zoom Client, and others, being updated to their latest versions.

Results and Achievements

• Successful updates for a diverse range of applications, including critical tools such as Cisco Webex Teams, Adobe Acrobat DC, Git for Windows, and more.
• Implementation of a ring system for distributing updates, ensuring a controlled and timely deployment process.
• Enhanced security posture through alignment with NCSC guidance.
• Strengthened resilience against potential vulnerabilities with up-to-date applications.
• Going Forward:
• The established ring system guarantees ongoing control and timeliness in deploying updates. Integy continues to support the public sector organization in maintaining a secure and efficient application management system.

Conclusion

The successful streamlining of the application packaging approach and adherence to NCSC guidance showcase Integy's expertise in optimising IT processes for enhanced security and efficiency.