We are delighted to welcome The Coroners’ Courts Support Service (CCSS) as a support client of INTEGY.
The CCSS is a highly respected charitable organisation that provides emotional and practical support to bereaved families and witnesses attending inquests at Coroners’ Courts across England and Wales. Their work plays a critical role in helping individuals navigate one of the most challenging moments in their lives.
Following a successful engagement to optimise their use of Microsoft 365 and implement secure device management, we are pleased to continue our partnership through our industry-leading Proactive and Reactive IT Support Service.
Our Proactive IT Support Service provides CCSS with:
- Ongoing monitoring of their IT environment to detect and resolve potential issues before they impact users
- Regular patching of operating systems and third-party applications, reducing security risks and ensuring compliance
- Scheduled service reviews and health checks, ensuring their environment remains aligned to best practice and future-ready
Through our Reactive IT Support, the CCSS team gains:
- Direct access to highly qualified Microsoft engineers, ready to resolve technical issues efficiently and effectively
- UK-based support with defined SLAs, ensuring timely responses when support is needed most
- Expert escalation paths, providing confidence that complex issues are handled by experienced professionals
We’re proud to support the essential work of CCSS and are committed to helping them maintain a secure, stable, and modern IT environment, so they can stay focused on delivering critical support to those who need it most.