Empowering Coroners’ Courts Support Service with Microsoft 365 Business Premium

"Far less traumatic than anticipated" - Angela Geer (CEO)

At INTEGY, we are dedicated to solving business problems with technology, and our recent engagement with the Coroners’ Courts Support Service (CCSS) is a testament to this commitment. The CCSS is an independent voluntary organisation that provides emotional support and practical help to bereaved families, witnesses, and others attending an inquest at a Coroner’s Court. With a team comprising both staff and volunteers, ensuring seamless access and sharing of data was paramount to their operations.

The Challenge

The CCSS needed a robust and secure IT infrastructure that would allow them to focus on their core mission without worrying about technological constraints. They required a solution that would enable efficient data access and sharing while ensuring industry standard security and compliance.

Our Solution

We at INTEGY were thrilled to assist the CCSS in their transition to Microsoft 365 Business Premium. Our approach involved deploying best practice configurations and securing their M365 tenant, covering Identity, Exchange Online, SharePoint, OneDrive, and Teams. This comprehensive setup ensured that all aspects of their digital workspace were protected and optimised for productivity.

Key Highlights of the Deployment:

Identity Management: Implemented robust identity management solutions to ensure secure access to resources.
Exchange Online: Configured Exchange Online for efficient and secure email communication.
SharePoint and OneDrive: Set up SharePoint and OneDrive for seamless data sharing and collaboration.
SharePoint: Creation of libraries displayed to the user as a hub site.
Teams: Deployed Microsoft Teams to enhance communication and collaboration among staff and volunteers.
Data Migration: Migration of data from a range of sources including DropBox, OneDrive and Google.

Ensuring Cyber Security Essentials Plus Readiness

In addition to securing the M365 tenant, we ensured that the CCSS's Intune configuration was aligned with Cyber Security Essentials Plus readiness. This involved setting up policies and controls to protect their devices and data, providing an added layer of security.

Hardware Refresh

To complement the software deployment, we also refreshed all hardware to Lenovo devices. This move ensured that the CCSS had consistent and reliable hardware that would serve them well for years to come.

Technical Leadership

The technical deployment was led by Mick Tattersall (Cloud Engineer), with assistance from Aaron Stallabrass (Senior Cloud Engineer). Their expertise and dedication were instrumental in the successful completion of this project.

A Rewarding Engagement

This engagement was highly rewarding for us at INTEGY. It encompassed all elements of the INTEGY pattern, ensuring that the CCSS is secure by default, AI-ready, and Windows 11 enabled. We are proud to have played a part in empowering the CCSS to focus on what they do best—providing invaluable support to those in need.

We look forward to continuing our partnership with the CCSS and supporting them in their mission with cutting-edge technology solutions.

James Cook, Cloud Architect - Co-Founder at INTEGY, said:

"We are pleased to have supported the Coroners’ Courts Support Service in their transition to Microsoft 365 Business Premium. Our technical team, led by Mick Tattersall and assisted by Aaron Stallabrass, worked closely with CCSS to ensure their IT infrastructure is secure, efficient, and ready for future needs. This project has enabled CCSS to focus on their core mission without worrying about technological constraints."

Angela Geer, Chief Executive Officer - Coroners Courts Support Service, said:

The Coroners Courts Support Service (CCSS) is a small charity that required an upgrade to its IT systems. Integy came highly recommended, and they have recently completed the migration of all our data to a new Microsoft 365 SharePoint platform. We are extremely pleased—and greatly relieved—by how efficiently they managed the process. What we had anticipated to be a complex and potentially disruptive transition was handled with remarkable ease.

The entire team, led by James but in particular our direct contacts Mick and Aaron, demonstrated exceptional patience and support throughout. They provided clear and practical solutions, even for those of us with limited technical expertise. Both staff and volunteers have noted how Mick took the time to understand their needs and delivered a system that is both intuitive and user-friendly, greatly enhancing the volunteer experience.

We are delighted with the outcome and highly recommend Integy for their professionalism, expertise, and commitment to client satisfaction. It has been a pleasure working with them, and we are grateful for their role in improving our IT infrastructure.

Call us today on 01392 796525 or Email us at ask@integy.co.uk

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Supporting the UK Governments Transition to Windows 11

By Ryan Jewell • April 22, 2025

Integy helped the UK Government upgrade from Windows 10 to Windows 11

Empowering Innovation Through Modern IT: A Case Study

December 16, 2024

At INTEGY, we’re passionate about enabling organisations to embrace the future of work, especially when innovation and agility are at the heart of their mission. Recently, we had the privilege of supporting a client whose business serves as a launchpad for startups, providing the technology and equipment needed to kickstart their journey. The Challenge: Outdated IT for a Growing Organisation Our client’s IT infrastructure was a traditional setup, with user accounts and devices tightly bound to Active Directory. This configuration required devices to maintain network connectivity to on-premises servers, creating operational limitations. With the facility expanding to three separate locations, this approach no longer supported their need for flexibility, scalability, and efficiency. Startups thrive on speed and adaptability, and their IT systems needed to reflect those principles. The reliance on traditional IT was slowing them down, creating unnecessary overhead, and limiting their ability to provide the seamless experience their customers expected. The Solution: A Cloud-Native Transformation We transformed their IT environment into a modern, cloud-native setup: Entra ID for Identity Management Every device is now joined to Entra ID (formerly Azure AD), shifting identity management to the cloud. This eliminates the need for on-premises servers, offering secure access from anywhere. Intune for Device Management Devices are now managed through Microsoft Intune, enabling streamlined policy enforcement, application deployment, and security updates, all delivered from the cloud. Enhanced Security with Zero Trust Principles We implemented a Zero Trust security model, ensuring that devices and users are authenticated and compliant before accessing resources. Defender for Endpoint provides enhanced threat protection and visibility across their environment. Simplified User Experience By decoupling devices from on-premises dependencies, we empowered their users to work from any location with a secure, seamless experience. Scalability and Agility With their new cloud-native IT framework, our client is no longer constrained by physical infrastructure. They can now scale operations effortlessly as they open new locations and onboard new startups. The Results: Flexibility, Efficiency, and Growth The move to a cloud-native configuration has been a game-changer for our client. They’ve gained: Operational Efficiency : IT management is simpler and faster, reducing administrative overhead. Improved User Experience : Users now enjoy consistent and reliable access to systems, regardless of location. Scalability : Expansion to new sites no longer requires complex IT overhauls. Security : Advanced cloud security tools ensure their data and devices remain protected. By embracing modern IT, our client is better positioned to serve their customers and focus on what matters most: empowering innovation for startups. Helping You Move Forward If your organisation is grappling with the limitations of traditional IT and looking to make the leap to a cloud-native future, we’re here to help. Let’s transform your IT and unlock your potential.