...From as little as £3 per user per month....Small Business to Enterprise Teams Direct Routing Solutions

INTEGY's Teams Direct Routing solution empowers organisations to maximise the benefits of Microsoft Teams by seamlessly integrating it with their existing telephony infrastructure.

This innovative solution enables businesses to make and receive external calls directly from within Teams, transforming it into a comprehensive unified communications platform. With INTEGY's Teams Direct Routing, organisations can achieve greater collaboration, productivity, and cost-efficiency.

How Does Teams Direct Routing Work?

• Microsoft Teams Direct Routing provides a mechanism to utilise your choice of SIP Trunk provider for your calls to and from the Public Telephony Networks (PSTN)
  
  
• You need a Session Border Controller (SBC) to connect your choice of SIP Trunks to Microsoft’s Teams Phone System

• INTEGY’s Direct Routing service provides this SBC functionality as a service, ready to connect INTEGY SIP Trunks directly to your Teams Phone System.

Why Choose INTEGY?

We provide an end-to-end solution. Partnering with a best of breed connectivity provider we provision a dedicated SBC within our core network, rather than public cloud, enabling us to deliver consistent business grade call quality from your network to the PSTN.

Combined with flexible call packages you will benefit from both better call quality and lower telephony costs.

Our solution is:

• COST EFFECTIVE with packages for all levels, there will be no surprise charges
• FLEXIBLE we can increase\decrease the number of channels that are required
• RELIABLE dual independent SIP networks for ultimate network resilience
• SECURE on-net services such as call diversion and anti-fraud included
• CAPABLE we can port existing telephone numbers and cater for all UK dialling codes and non-geographic numbers

Key Features and Benefits of Teams Direct Routing

1. Seamless Integration:

• Connects Microsoft Teams with your existing telephony infrastructure, including on-premises PBX systems and SIP trunks.
• Enables users to make and receive external calls from within Teams using their existing phone numbers.
• Eliminates the need for separate communication systems, streamlining workflows and improving user experience.

2. Global Reach:

• Supports international calling and connects Teams users to external phone numbers around the world.
• Provides high-quality voice calls with excellent reliability and call clarity.
• Enables businesses with global operations to communicate effectively and efficiently across borders.

3. Cost Savings:

• Leverages existing telephony infrastructure, minimising the need for additional hardware or investments.
• Eliminates the expense of maintaining separate phone systems and redundant communication services.
• Reduces long-distance and international calling costs through optimised routing and carrier selection.

4. Enhanced Productivity:

• Consolidates communication channels by enabling voice, video, and messaging within a single platform.
• Facilitates seamless collaboration through advanced features such as call transfers, conferencing, and voicemail integration.
• Enhances teamwork and productivity by empowering users to communicate and collaborate from anywhere, on any device.

5. Scalability and Flexibility:



• Supports organisations of all sizes, from small businesses to large enterprises.
• Easily scales to accommodate business growth and changing communication needs.
• Offers flexible deployment options, including on-premises, cloud, or hybrid models, based on your requirements.